3. Scan the QR code on your light. 5 Scroll down until you see "Get More Smart Home Skills" and select. On model # 45857GE, lift the air gap (near the bottom of switch), press and hold down the top paddle, push back in the air gap, and release the top paddle after 4 seconds. If you have Voice wake-up enabled, just say "Alexa," and then ask a question. 3) re-enable the smartthings skill (you will have to log in again and connect accounts), which will re-discover all the devices. There is a old version of this button which only supports single press. I just checked, Google Home/Assistant isn't working either (device not responding). 7. 4) Then re-add rooms and devices to rooms. However, when the system has been dormant for a little bit, it seems to consistently miss the first command. Pilar Manchn - March 5, 2019. Lost Alexa/Smartthings Integration As of last night, all of my Smartthings devices stopped working and displayed " Device Unresponsive" in the Alexa app. 2 If required, sign in to the Amazon Alexa app. The Zmodo platform was updated on Aug 2, 2018. Select "Skills & Games" c. Choose "Your Skills" d. How to delete, remove or forget smart home devices from Alexa and stop annoying voice command fails. If you do not have a lighting-oriented name for the plug, then it will appear as a . If Alexa is a name commonly heard in your home, you'll be excited to learn that today we released the new Roku skill for Alexa, making Alexa compatible with Roku's existing voice search and control features! Open the code and enter wifi SSID,Passwod,Api credentials for the SinricPro account. "Alexa, ask Harmony to turn on sports", "turn up the volume", "pause" or "turn off the TV" When Logitech Harmony and Amazon Alexa work together, you bring the power of voice to your home entertainment center. Screw in your light and wait for the app to connect . However, in the last few weeks, some users have been facing annoying connection and login issues that prevent the app from working properly, especially on iOS devices. For example, if you've named your plug "Lamp," because your plug is controlling a lamp, the Google Home app will identify it as a light. However, the devices respond in the correct way (e.g. With the updates, if the current device version is incompatible with Alexa, their Alexa device will respond with a message to ask the customer to upgrade their device to the latest version. If only a specific Bond controlled device is not working through Alexa, Disconnect the Bond device using the Disable option for the device in the Alexa app. 1. If it is, then either fix or replace it. Pour the coffee or start the kettle on weekdays. On model # 45857GE/45853GE, unplug the device, push down the . Event. What to do if your Alexa TP-Link Not Responding. After tapping Add device, touch the By brand tab. To speak to Alexa, press and hold the Microphone button on your remote. Access and control devices from the SmartThings app, available on all platforms and . In app, go to home screen, select the gear (top left), choose "connected Services", and choose Amazon Alexa, then enable "Allow Amazon Alexa to access all devices, Scenes, and Routines" setting 4. use the Alexa app to disable the smartthings skill. When you're done, you can say, "Alexa, turn off TV" - and that's it. Adding hardware features is great, but Amazon really needs to up the software to make it useful. Disconnect your device, restart your router, and then reconnect it to Alexa again. Once the plug reboots, it will connect to Wi-Fi again and will check for updates automatically. Suitable for voice control. 5) modify any routines that were using these devices and re-add them to the routines. Next, click Smart Home in . Set up your Amazon Echo, Echo Dot or other devices with Amazon Alexa. "Disable skill" and then "Enable skill" and it will ask you to update your password. The user change the device state physically. #include "SinricProSwitch.h". Wi-Fi Disconnection. . On model #45856GE in-wall switch, press the top paddle up ten times rapidly. In the "Devices" section of the Amazon Alexa app, tap on each product and delete any that shows "Device is Unresponsive." To learn how to delete smart home devices from the Alexa app, visit: Remove Smart Home Devices from Alexa The lights are turned on or off). On the menu on the left, click Smart Home. a. Click here to visit Amazon Alexa's Deebot page - and get started using your Echo, Dot or Echo Show to control your Deebot! Tap Skills & Games, and search U-tec, then choose U-tec Smart Home. Here, you will see the option to do the factory reset. Maybe a second of delay before Alexa responds with "device is not responding". Whatever you do, don't interfere with it at this stage. You can ask for news, weather, music, and even voice calls. Alexa will not turn on your Samsung TV if it's disconnected from your Wi-Fi network. Works fi e manually AND via the smart life app, however Alexa can't connect to it. If you want to reset the button, use a paper clip or similar tool. Similar to the other electronic devices, sometimes the Alexa users says, "My Alexa Device Is Unresponsive". Go to the Device list, choose . I suspect a timeout from sending a command from Amazon Cloud to SmartThings Cloud and a missing response? It will work with Smartthings locally. Gosund Smart Plug is Unresponsive. The SmartThings platform has the largest coverage of competitive IoT devices on the market, including Samsung devices and appliances. It will close the virtual sensor (which triggers the Alexa routine) when my living room motion sensor senses motion. It's easy to integrate existing products with our ecosystem, using developer features such as SmartThings Schema and open APIs. SmartThings device does not respond or the status is disconnected or incorrect If a smart device's status is stuck in a particular state, appears Offline, or does not respond to an action, you can try checking the power to your hub, performing a reset, or doing other troubleshooting steps. Check the Alexa Skill The Innr Smart Plug works directly with Philips Hue*, SmartThings and Alexa devices with built-in hub. SmartThings: This is the granddaddy of the generation of DIY home hubs that added a user-friendly mobile app, Wi-Fi, and Bluetooth radios to the established home automation companies that included Vera, Insteon, and others. Step 6. What's strange is the consistency to the inconsistency. Say, "Alexa, turn on TV" - and voila! The Sinric Pro IoT platform updates the device status according to your response and updates Alexa service. Step 4: After scrolling down, pick TV. When i set the handler to "Aeon Multisensor" or . Step 7. To start with, unplug the smart plug from the power outlet for 15 seconds and plug it back in. 5) modify any routines that were using these devices and re-add them to the routines. I was able to work around this by changing the device type to 'ZLL White Color Temperature Bulb' and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to 'forget' from the full web UI, not the phone app). Add a Custom action at the bottom and type something like: Remind everyone in one minute "Close mudroom door". Go to the Alexa app, click on "More," "Skills & Games," and "Your Skills." Find the skill you're looking for, click on "Settings," and then "Disable Skill." Check "Devices" to make sure the device you disabled is no longer there. Enjoy watching the news or your favorite TV show. Enable the Kevo Smart Home skill in the Alexa app. Avoid Potential Errors During Setup Ensure The Plugs Are Powered Reset Your Router Reset The Smart Plug To Factory Settings Make Sure The Device Is Updated The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. Amazon Echo and SmartThings integration has been flaky over the past few weeks, with the Echo stating the phrase, "I cannot seem to communicate with SmartThings at this time." Interesting, if I repeat that exact same commend, she executes it. Scroll down and tap Display, then scroll down to the brightness adjuster. 3. Alexa then will recognize it during scan, and will report the temperature when asked. All four platforms support Wi-Fi and Bluetooth devicesbut again, compatibility is determined on a product-by-product basis, not just the . 3. Launch the Alexa app, press the microphone icon, and give your voice command, loud and clear. SmartThings is an app/service that works as a hub for the control of all compatible smart/IoT devices in the user's home. Press the "+" button in the app and press "Add Device". Shop the GE Enbrighten Z-Wave Plus Smart Light Switch with QuickFit and SimpleWire, Works with Alexa, Google Assistant, SmartThings, Wink, Zwave Hub Required, Repeater/Range Extender, 3-Way Ready . 6 Scroll down and find and select either the SmartThings or Wink icon to link the appropriate account (if . Strangely to fix it, you can change the custom handler from this one, to "Aeon Multisensor" or "Zigbee Motion/Temp/Humidity Sensor" handler, and re-link the smartthings skill, and run a scan for new devices. Open Alexa App, tap the red cycled part to find skills. Look for your skill, in my case was the TP-Link skill. Earlier Samsung TV's aren't compatible with Alexa. When i set the handler to "Aeon Multisensor" or . Tap "ENABLE TO USE", open the link with your browser, and log in your U-tec account. 23 comments 71% Upvoted WTF? Roku users with any Alexa-enabled device such as Amazon Echo, Echo Show, Echo Dot, Echo Spot, Echo . Shows up again in the Alexa app but still no dice. Alexa and SmartThings both support Zigbee devices. Alexa makes it easy to find your favorite content, control your entertainment, play music, and more. Alexa controls them just fine, turning them off or on and simultaneously telling us they are unresponsive. The compact design does not block off adjacent sockets. Add a television or projector. 2. Alexa answers all my control commands with "smartthings is not responding" and in the app it reports "server is unresponsive". Check that Automatic date & time is enabled. You can connect your Zigbee-based smart devices to Alexa using the Zigbee hub built-in to the new Echo Show 10 and Echo Plus, or through other Zigbee Certified hubs such as those from SmartThings and Wink. DEEBOT R95 / R96 / R98. The Zigbee switches are the worst (and did this before with the SmartThings integration), but now even the Casetas are doing it sometimes. Welcome to SmartThings's home for real-time and historical data on system performance., . Then create another routine that is triggered when the door closes that runs another custom action: Cancel reminder for "Close mudroom door". 1. Tap the Devices tab at the bottom of the screen in Step 2. Once you have selected this option, you may need to wait for quite some time for the device to finish the process of resetting and rebooting itself again. DEEBOT M80Pro / M81Pro. Strangely to fix it, you can change the custom handler from this one, to "Aeon Multisensor" or "Zigbee Motion/Temp/Humidity Sensor" handler, and re-link the smartthings skill, and run a scan for new devices. First pair your Innr lights to a Hue bridge (see how) or SmartThings hub, then connect the bridge to Amazon Alexa. 4. Press the HOME button. Live View - Device Setting - Icon in upper right corner - Device Version - Click "New Version Available". I cannot control anything via Alexa. Try controlling the device again through Alexa. Link your Kevo smart lock account and discover the locks. "Alexa, ask Harmony to turn on sports" can power on your TV, set your stereo to surround sound, lower your window shades and even set your table lamps to your team colors. After recent Alexa updates, bulbs were reported by Alexa as 'unresponsive'. If your TV from 2017, 2018, or 2019 needs a PIN, you may enter the PIN shown on the TV screen into your mobile device, then hit Done. . And if your Wi-Fi network is not as consistent as it should be, then you may . . Select Samsung, then TV (projector), followed by Start. The WiFi strength is weak. Z-wave devices are mostly local but I couldn't find a suitable z-wave single button. Check with Amazon Alexa product support to verify the Google account you use on your device. Zigbee. Strange because I can do it all in the Smarthings all from my phone! Tap "AUTHORIZE", the U-tec Smart home will be linked successfully. Note: Sometimes, an Echo device will say it did not discover a new device when it in fact dida false fail. Investigating - Some users in North America may be experiencing issues with device control and automation execution. 2) remove ALL devices (that came through smartthings) AND all rooms one by one from Alexa. Scroll all the way . An Amazon Fire TV stick costs around US$ 50. Go to the menu to select it. The Alexa app must enable and re-enable a Skill that is unresponsive if it's located in the Devices section. An Alexa compatible thermostat can do much more than just adjusting your room temperature. Try controlling the devices again. 3) re-enable the smartthings skill (you will have to log in again and connect accounts), which will re-discover all the devices. When the TV is off and you say "Alexa" the red light on the smart remote lights up but the TV is off so nothing happens when you give a command or ask a question. 6. Once the discovery is complete, ensure all unresponsive devices are removed from the Amazon Alexa app. Users may also receive inaccurate hub offline notifications during this time. 1. The Hue lights should work properly with Alexa now. First, visit alexa.amazon.com in a desktop web browser (if you try browsing to that URL on your phone, Amazon will simply prompt you to download the Alexa mobile app). If your SmartThings devices can't connect to a stable network then they will show up as unresponsive on your mobile app. After this, select the device and then go down to the "reset settings" menu. 4. Next, head over to Alexa's web interface (yes, that's a thing), then follow these steps: 1. DEEBOT 900/901/907. Step 4. That solved my issue, but it took a long time to figure that out. You also cannot talk to Alexa because when the TV is off she is off. Alexa works great when the TV is on, muting the volume while you ask your question, but the TV is off a lot so . OZMO 920/950. All Systems Operational . You can even query the state and other parameters using voice commands (alexa queries with a reportState). Now gotoFile-> Examples->SinricPro->Relay. Alexa then will recognize it during scan, and will report the temperature when asked. We use Alexa to control these. . N79S, N79SE and N79W. This step will vary depending on your model. 14. DEEBOT 600/601. Set up your smart lighting with Alexa and a bridge of Hue or SmartThings. Your device's Reset button can be found at the base. Eg: push a button to turn on the switch. 4) Then re-add rooms and devices to rooms. 2. The Google Home app will identify what kind of device your plug is controlling based on the plug's name in the app. Ensure Your WiFi Connection Is Working Properly One of the most common issues with any unresponsive piece of technology is the connection the receiver (the technology) holds to the sender (often your phone, a remote, or smart hub). Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. If you're still . Sengled Bulb Not Responding 1. The figure also includes the rising number of Alexa compatible thermostats. If you fail to respond with in 8 seconds / or device is offline, then the request will timeout and Alexa will say "Device is unresponsive". There should be no new Bond Bridge devices discovered. Now, I want to talk about the Sonoff button, SNZB-01. Under the System Preferences category, select Date & time. We suggest that you reboot your router to refresh the network connection and then try using the device again. But last year SmartThings made significant changes to its platform that limited the customization that some of its users . "Alexa, go to [channel number/name].". 4. Has been working fine with Alexa since I've had it (8 months or so). To do this, go to the Alexa app, tap More, Skills & Games, then tap Search . Ask Alexa or the Google Assistant to turn on or turn off the devices connected to the smart plug. If a device Alexa connected to is unresponsive, start by checking your Wi-Fi. Once your account is linked, you can use the Kevo smart Home skill for Alexa on your Alexa enabled device. If your smart devices have no problem functioning using the KASA smart app, but when you try to operate them using the Alexa app they show up as unresponsive, then what you want to do is to resync the devices with your Amazon Alexa app. However, if your plug is unresponsive, there are two ways that you can use to update the firmware on these plugs. one of the first two outlets went unresponsive. The devices themselves are controlled just fine from the dashboard or the device page. Create device automations. Currently, Alexa works with: DEEBOT 500. and then in Smartthings, the virtual switch triggers a routine that uses an illumination sensor to know if turning on a light is needed. If you haven't already done so, make sure you allow the app to record your voice. I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control . If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. The Alexa app also takes much longer to initialize when first started, and shows a bunch of devices with "* device is unresponsive" messages, even though the devices will work when I try to turn them on and off. HE is online - I can access it via my phone when its on the cellular network. Ask Alexa to discover devices. Have Wyze sensor trigger an Alexa routine when door opens. Open the Alexa app on your iOS or Android smartphone in the first step. Step 3: Select Add Device from the + button in the upper-right corner. How can I reset my Zigbee device? Automatically turn off the appliances you tend to forget when leaving the house. Use geolocation. Once the discovery is complete, ensure all unresponsive devices are removed from the Amazon Alexa app. DEEBOT 710/711. OZMO 930/937. Enter the Alexa App b. . To that end, please try giving an all lights off command to see if the bulb did in fact add. Follow the steps according to the TV menu options: I had to reset the outlet . In this way, a home automation system can be established. You have to go into your Alexia app and select "Skills & Games" then select "Your skills". I removed and reinstalled the Smartthings skill, then told Alexa to discover new devices, but still doesn't work. Select Settings. States "Device is unresponsive". What's going on here?? Re-enable the device. These options let you choose which aspects of a smart device solution you want to build, and the flexibility to support nearly any . 2. An unresponsive light may also be a reason for the Hue to not function as it should. In other words: when there's a successful command, subsequent commands are always successful and fast. STEP 1 STEP 2 General troubleshooting for the hub Tonight however it doesn't want to play ball. The socket can handle up to 1100W (10A) and has a low standby power consumption. In the primary pane, click Devices. Navigate to your lights and check whether any one of the lights is unresponsive. Step 5. Set time automations. In the "Devices" section of the Amazon Alexa app, tap on each product and delete any that shows "Device is Unresponsive." To learn how to delete smart home devices from the Alexa app, visit: Remove Smart Home Devices from Alexa 3. How Do I Reset My Alexa Skill? But, you can add the ability to do that by using an Amazon Fire TV Stick. a. Sometimes, it is even better if you can physically move your router closer to the smart device. SmartThings Team #include "SinricPro.h". 5. Your router is too far away from your device, and there may be some interference in the environment. Try resyncing the devices. Then tap the setting of WiOn app, select "Connect to Amazon Alexa", input your Alexa account, the device will join into the Alexa, then you open the Alexa app, select the Smart Home to check the WiOn device. 4 Posted by 2 years ago Alexa says "Server is Unresponsive" on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. 10-05-2017, 08:45 AM. Version is 2.1.3.120 (C5 hub). 1.The device failed to connect to your router: The LED blinks once every 2s, and the device is offline, it means it failed to connect to your router. I just reached out to someone from the live chat. Well, if all the solutions above fail, you may have to reboot your Amazon Echo speaker and then remove the device that's acting up then add it back again. This is because of an limitation with the SmartThings software. Open Arduino IDE, go to Tools-> Manage Library and search Sinric Pro and install the SincricPro with the dependencies like Arduino Jeson and websocket. He told me to disable the skill in Alexa and remove the smartapp in Smartthings. After Alexa discovers your device, just say "Alexa, turn ON or turn OFF <device name>" to control your devices For any question or . Save it. Use your favorite voice assistants. To do so, swipe down on your Show and select Settings. 2) remove ALL devices (that came through smartthings) AND all rooms one by one from Alexa. As of July 2022, there are more than 100,000 Alexa compatible smart home devices in the market, 66% more than 2019. I have been looking for such a button too, other than the Smartthings button which is sold out. I've unlinked it and re-linked it via the app. 1 Select the Amazon Alexa app on your smart phone. Alexa app says "Device is unresponsive" . All you would have to say is, "Alexa, turn all lights off." If the bulb in question responds, it did add back. 4 comments 81% Upvoted This thread is archived Alexa can control a Samsung TV if the Samsung TV was made after 2018. "Unresponsive" plug according to ST app and Alexa Help I have a GE Z-Wave smart plug to which are connected several strands of outdoor patio light strung from a patio cover 10 feet off the ground. Follow the setup instructions for your specific model. All my automations work. If it's cranked all the way up, lower it. To check whether you have an unresponsive light or not, open the companion app. 4 Select Smart Home. 3 In the Amazon Alexa app, tap the menu icon.